Privacy Policy
This policy explains what information we collect, how we use it, and how we protect your privacy.
What Data We Collect
Account Information
- When you sign in with your Apple ID, we receive basic information to create your account
- You can delete your account anytime through the app, and we'll remove all your data
Audio Recordings and Related Data
- Audio recordings you create in the app
- Transcriptions of your recordings
- Tags and labels you add to organize your content
- Practice statistics to help track your progress
- All of this data is stored securely in Google Cloud/Firebase
App Analytics
We use TelemetryDeck, a privacy-focused analytics service, to understand how people use our app. This helps us improve the app while respecting your privacy. The analytics data is anonymous and doesn't identify you personally.
How We Process Your Data
Audio Processing
- We use OpenAI's services to transcribe your audio recordings into text
- ElevenLabs helps us reduce noise and enhance voice quality in your recordings
- These services temporarily process your audio to provide these features, but don't permanently store your recordings
Data Storage
- Your audio files and other data are stored securely on Google Cloud/Firebase
- We keep your recordings until you choose to delete them
- When you delete a recording, it's permanently removed from our servers
What We Don't Collect
- We don't collect or store your location
- We don't track you across other apps or websites
- We don't sell your data to anyone
- We don't share your recordings or personal information with third parties
Your Privacy Controls
- You can delete any recording at any time
- You can delete your entire account and all associated data whenever you want
- You have control over which recordings you want to keep or remove
Third-Party Services
We only use these trusted services to make the app work:
- Apple Sign-In for account management
- Google Cloud/Firebase for secure storage
- OpenAI for transcription
- ElevenLabs for audio enhancement
- TelemetryDeck for privacy-focused analytics
Changes to This Policy
If we update this privacy policy, we'll notify you through the app so you're always aware of how we handle your data.
Data Transfer Outside the EU
We use services that may process your data outside the EU:
- Google Cloud/Firebase
- OpenAI
- ElevenLabs
These transfers are protected by appropriate safeguards including:
- Standard Contractual Clauses approved by the European Commission
- Adequate data protection measures by our service providers
Questions?
If you have any questions about your privacy or how we handle your data, please contact us at office@accentpharm.com. We're here to help!
Legal Basis for Processing
Under GDPR, we process your data based on:
- Your consent (which you can withdraw at any time)
- The necessity to perform our contract with you (providing the app's services)
- Our legitimate interests in improving and securing our services
Company Information
Accentpharm Medical Translations Sp . z o.o.
Registered in Poland
Address: Nowogrodzka 50/515, Warsaw, Poland
Email: office@accentpharm.com
VAT Number: PL7010417107
Last updated: February 21, 2025